Knowledgebase

Unable login to the cPanel

Make sure that you are logging the cPanel with correct username and password first and the caps lock is off. If you repeatedly try with wrong username or password and several attempts are made rapidly, due to the security reasons your IP can be blocked. First thing to avoid from getting your IP blocked due to the security reasons is, avoid repeating more than two failed login attempts during the period of five minutes. If you get your IP blocked, contact technical department for assistance.

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