Welcome to Hostings House. These Terms of Service ("Terms") govern your use of our website and services operated by Hostings House ("we," "us," or "our"), a registered company operating in Pakistan with services available globally.
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
To use our services, you must:
Hostings House provides various web hosting services including:
We accept PKR payments through EasyPaisa, JazzCash, bank transfers to Pakistani banks (HBL, MCB, UBL, etc.), and online payment gateways.
30-Day Money-Back Guarantee
We offer a risk-free 30-day money-back guarantee on eligible services. If you're not completely satisfied, request a full refund within 30 days of purchase.
Submit Request
Contact our billing department via support ticket or email [email protected] within 30 days
Verification
Provide your account details and reason for cancellation (optional but helps us improve)
Processing
Refund processed within 24-48 hours after approval
Receipt
Funds returned to original payment method within 5-10 business days
Local Methods (3-5 days)
International Methods (5-10 days)
If you experience service issues, please contact support first. We offer service credits for downtime exceeding our 99.9% uptime guarantee.
Accidental charges or billing errors will be refunded immediately upon verification, regardless of the 30-day period.
Annual or multi-year plans are eligible for pro-rated refunds after the initial 30-day period, minus any free months received.
If you're not satisfied with our refund decision, you may:
You agree not to use our services to:
Your privacy is important to us. Our data handling practices comply with Pakistani data protection laws and international standards. Please review our Privacy Policy for detailed information on how we collect, use, and protect your data.
99.9% uptime for all hosting services
24/7 support with 1-hour initial response
Either party may terminate services with 30 days written notice. We reserve the right to immediately suspend or terminate accounts that violate these Terms.
Upon termination, you have 30 days to retrieve your data. After this period, we may delete all associated data.
To the maximum extent permitted by Pakistani law, Hostings House shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.
We reserve the right to modify these Terms at any time. Significant changes will be notified via email at least 30 days in advance. Continued use of our services after changes constitutes acceptance of the modified Terms.
Legal Department
Email: [email protected]
Support: [email protected]
Phone: +92 42 35174471
WhatsApp: +92 3 111 104 222
Address: 171 B1, Johar Town, Lahore 54000, Pakistan
By using Hostings House services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.